Scout AI Privacy Policy
Version: v1.0 Effective Date: 2026-03-29
This Privacy Policy explains what data Scout AI collects, why we collect it, and how we use and protect it.
1. Data We Collect
We may collect:
- chat content (messages and assistant responses)
- uploaded image files and file metadata
- session metadata (timestamps, source page, optional location context)
- model outputs (diagnosis confidence, reasoning metadata)
- technical metadata (IP address, user agent, device/browser signals)
- consent records (Terms acceptance, Privacy acceptance, optional AI training consent)
2. How We Use Data
We use data to:
- provide pest-identification chat functionality
- persist user sessions and uploaded content
- generate diagnoses, leads, and admin workflows
- improve quality, reliability, and abuse prevention
- investigate incidents and support operations
If optional AI-training consent is provided, eligible data may be used for model evaluation, dataset curation, and future model training.
3. Consent and Legal Basis
Terms and Privacy acceptance are required for chat and image usage. AI-training consent is optional and captured separately.
Consent records include versioning and acceptance timestamps.
4. Data Sharing
We do not sell personal data. We may share data with service providers that process data on our behalf (for hosting, storage, analytics, security, and AI inference), subject to contractual safeguards.
5. Data Retention
We retain data as needed for service operation, security, legal compliance, and product improvement. Training-related records are retained per internal retention schedules and legal obligations.
6. Security
We apply technical and organizational safeguards such as access controls, encrypted transport, and audit logging. No system is perfectly secure.
7. User Rights
Subject to applicable law, you may request:
- access/export of your data
- deletion of your data
- correction of inaccurate data
- withdrawal of optional AI-training consent for future processing
Privacy requests: privacy@pestai.example
8. Policy Changes
We may update this Privacy Policy from time to time. Updated versions include a new version and effective date.